Policies

Return Policy

We strive to provide the highest quality products and excellent customer service at Ricky Bobby’s Barber Supply. However, we understand that sometimes returns or exchanges may be necessary. Please review our return policy below:

1. Eligibility:
- Products must be in their original condition and packaging.
- Products must be unused and undamaged.
- Returns/exchanges must be initiated within 30 days of purchase.

2. Returns:
- If you wish to return a product, please contact our customer support team within the eligibility period.
- You will be responsible for the return shipping costs unless the return is due to our error.
- Once we receive the returned product and verify its condition, we will issue a refund to your original payment method.

3. Exchanges:
- If you received a defective or incorrect product, please contact our customer support team within the eligibility period.
- We will provide instructions for returning the product, and we will cover the return shipping costs.
- Once we receive the returned product, we will send you a replacement product.

4. Non-Returnable Items:
- Due to hygiene reasons, certain items such as opened grooming products or used razors cannot be returned or exchanged unless they are defective.

5. Refunds:
- Refunds will be processed within 5-7 business days after receiving the returned product.
- The refund amount will be the original purchase price minus any applicable shipping fees.

Please note that our return policy is subject to change, and any updates will be posted on our website. If you have any questions or concerns, please contact our customer support team, and we will be happy to assist you. Thank you for choosing Ricky Bobby’s Barber Supply!

Shipping Policy

We strive to provide a seamless and efficient shipping experience for our customers. By placing an order with us, you agree to the terms and conditions outlined in this policy.

1. Order Processing:
- All orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

2. Shipping Methods:
- We offer various shipping methods to accommodate your needs. The available options will be displayed during the checkout process.
- The shipping cost and estimated delivery time will vary depending on the selected shipping method and your location.

3. Delivery Time:
- The estimated delivery time is calculated from the date of order processing, not the date of order placement.
- Delivery times may vary depending on factors such as the shipping method chosen, destination location, and unforeseen circumstances (e.g., weather conditions, customs delays).
- Please note that the estimated delivery time is provided by the shipping carrier and is not guaranteed. We are not responsible for any delays caused by the carrier.

4. Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
- You can use the tracking number to monitor the progress of your shipment on the carrier's website or through our website's tracking page.

5. International Shipping:
- We offer international shipping to select countries. However, please note that additional customs duties, taxes, or fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.
- International delivery times may vary due to customs clearance procedures and local postal services.

6. Order Status and Support:
- You can check the status of your order by logging into your account on our website or by contacting our customer support team.
- If you have any questions or concerns regarding your order or shipping, please reach out to our customer support team. We are here to assist you.

Please note that this shipping policy is subject to change without prior notice. Any updates or modifications will be posted on our website. Thank you for choosing Ricky Bobby’s Barber Supply!

Privacy Policy

We value the privacy of our customers and are committed to protecting their personal information. By accessing and using our website, you consent to the practices outlined in this policy. 1. Information Collection: We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or create an account on our website. We also collect non-personal information such as your IP address, browser type, and device information to enhance your browsing experience. 2. Information Use: We use the information you provide to process your orders, fulfill your requests, and provide customer support. 3. Information Sharing: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. We may share your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety. 4. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.5. Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features and functionality of our website. 6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information. 7. Children's Privacy:- Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of any personal information collected from a child, we will take immediate steps to delete it. 8. Policy Updates: We may update our privacy policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. If you have any questions or concerns about our privacy policy, please contact our customer support team. Thank you for choosing Ricky Bobby’s Barber Supply!